Reimbursement on VAT for non EU citizen in Italy
IVA (VAT ), ranging from 16% to 20 % , is refundable if some conditions are fulfilled.
1- The purchase has to be for €180 or over for reimbursement to be claimed.
2- Purchase is made at only one shop.
3- Getting a Tax Refund receipt (bill of entry) stamped at the shop the claimer purchased.
Shops participating in the Tax Free Italy program
The way to know whether a shop participates in the program is to find the Euro Tax Free on its door or window. When paying present your passport and ask the shop assistant to issue the Tax Free cheque and a ticket for the goods you have bought. You will have to pay the tax but it will later be reimbursed if you are issued the cheque with the VAT written on it.
You can claim the refund in
1- the Italian Customs Office
2- the last EU Customs office on leaving the EEC.
Both the goods and the bill of entry have to be presented at the customs office for the officers to check them. The tax refund form will be stamped after inspection.
1-Have the goods contained in unaccompanied luggage inspected before you check in to depart for a non-European country.
2- Have the goods contained in hand luggage inspected after controlling your passport and then you will get your receipt.
Stamped Tax Refund Forms are refundable
1) in cash at an airport’s ETS desk;
2) exchanging the tax amount for Tax-Free Shopping Cheques by mail;
3) by credit card account transfer.
Beware: this is a time consuming procedure, therefore be patient.
Shops not participating in the Tax Free Italy program
If the shop is not a member of the program:
1- Ask for a fattura in which Esente IVA ai sensi della legge 38 quarter and the VAT paid by you is written.
2- Present the fattura and the goods for inspection at the Customs office.
3- Send the fatttura from your country to the shop that issued it before the 90 days after buying them. The shop should refund the VAT by return of mail (lawfully possible)
VAT is not included in the price when goods are shipped home The shop where you made your purchase will send you a Tax-free receipt ( lawfully possible).
There is further information on the Italian Tax Refund program available on:
As the page is not written by lawyers, the information contained in it is only useful as guidance. Hence, we disclaim any liability for error, omission, direct or indirect damage arising from the use of the information in it.